The Norwegian Escape is the third cruise ship to be canceled by Royal Caribbean International this week after problems with their engine were discovered. This time, issues caused a lack of power in one of Norway’s largest cities and also disrupted rail travel between Oslo and Trondheim.
The “norwegian cruise line cancelled” is the latest in a long line of cruises that have been canceled due to repairs. The Norwegian Escape has been scheduled for a new departure date on October 8th.
Norwegian Cruise Line has issued an update on the Norwegian Escape, which went aground last week in the Dominican Republic. The cruise operator has canceled another seven-day trip due to continuing renovations, but customers won’t necessarily miss their vacation this weekend.
The Norwegian Escape Cruise has been canceled.
The Norwegian Escape ran aground while leaving Puerto Plata, Dominican Republic, on March 14, 2022, affecting more passengers. The cruise company notified passengers today that their departure from Port Canaveral on March 26 had been canceled.
“We are extremely sorry to tell you that the repairs aboard Norwegian Escape will take longer than initially estimated,” NCL said in a letter dated March 22. “As a consequence, your cruise onboard Norwegian Escape on March 26, 2022, has been canceled.”
“We truly regret for any trouble this may create,” the cruise company said, “as we understand now more than ever the urge to travel and reconnect with the places and people we’ve missed the most.”
The initial plan for the March 26 journey was for a 7-day Caribbean itinerary, with Puerto Plata as the first port of call after a day at sea. Other ports of call were St. Thomas in the United States Virgin Islands, Tortola in the United Kingdom Virgin Islands, and Great Stirrup Cay, Norwegian Cruise Line’s own island in The Bahamas. A total of two days at sea were also supposed to be included in the program.
As recompense for their now-cancelled cruise, guests have two alternatives. A complete refund in the original manner of payment is possible, as well as a future cruise credit (FCC) worth 50% of the cruise ticket paid, excluding taxes and port fees.
All visitors will be given this choice by default, and refunds will be completed within 15 business days. On April 4, 2022, the new FCC will be ready and must be utilized by April 4, 2023. If visitors booked this Norwegian Escape cruise with a previous FCC, that FCC will be restored to their Latitudes account.
While a full refund is the typical option, there is also another alternative. If afflicted customers still wish to go sailing this weekend — the original trip was scheduled to leave Port Canaveral on Saturday, March 26 – they may alter their booking to another sailing this weekend and get an FCC for 100% of the canceled cruise’s value (minus port fees and taxes).
The new FCC, however, will not be ready until April 4, 2023, thus it will not be able to be used this weekend, but must be utilized by that date.
This option is only accessible on a few sailings, as follows:
- Norwegian Joy departs Miami on March 26 for Roatan, Honduras; Harvest Caye, Belize (a Norwegian Cruise Line private island); and Costa Maya and Cozumel, Mexico.
- Norwegian Breakaway departs New Orleans on March 27th, stopping at Cozumel, Mexico, Roatan, Honduras, Harvest Caye, Belize, and Costa Maya, Mexico.
- Norwegian Dawn will sail from Tampa on March 27th, stopping at Cozumel, Mexico, Roatan, Honduras, Harvest Caye, Belize, and Costa Maya, Mexico.
- Norwegian Encore sails from Miami on March 27th, stopping at Puerto Plata, Dominican Republic; St. Thomas, United States Virgin Islands; Tortola, United Kingdom Virgin Islands; and Great Stirrup Cay, Bahamas (a private Norwegian Cruise Line Island)
The replacement sailings are all seven-night journeys. On certain sailings, however, space is limited, and although every attempt will be made to put guests in comparable cabin classifications, this may not always be possible.
If passengers wish to sail this weekend, they must phone Norwegian Cruise Line at 1-866-234-7350 by 9 p.m. Eastern Time on March 23, 2022, to declare their preference; otherwise, the default full refund and 50% FCC option will be applied.
If visitors choose the alternative sailings, Norwegian Cruise Line will rebook their flights if they bought them via the cruise line; otherwise, customers must contact their travel agency or airline to make necessary flight arrangements.
The Norwegian Escape has been updated.
While the cruise operator has not offered an update on the extent of the damage to the Norwegian Escape, the ship was assessed after it was released from the sandbar and remained moored in Puerto Plata while passengers were sent home. Two tugboats, as well as navy ships and other local operators, assisted in the release of the massive Breakaway-plus class vessel.
High winds, which pushed the ship into the beach as it left Puerto Plata on March 14, are thought to have had a role in the disaster.
The hull of the Norwegian Escape has been observed with what seems to be minor damage, and the vessel has been examined. The ship has since docked in Port Canaveral, but without its passengers.
It’s probable that more checks will be required to verify the vessel is safe and fully operating, and postponing the March 26 voyage would allow the cruise company to do so.
The “Another Cruise Canceled for Norwegian Escape Due to Repairs” is a news article about another cruise that has been canceled due to repairs being done. This was the third cruise in a row that has been canceled. Reference: us cruises.
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