Carnival Cruise Line apologizes for the premature announcement of the health and safety protocols that must be in place when shipping resumes.

What guests can expect

On Saturday, Carnival Cruise Line posted on its website what a spokesman described as the disclosures required by the Centers for Disease Control’s Conditional Shipping Order.

At the time, the spokesperson said This information includes the key elements of our plan to return to work, which will evolve as we receive further instructions from the CDC. Once we have a final plan, we will update our website and communicate directly with customers and travel agents who have booked.

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Now, Carnival Cruise Radio says: In our effort to keep customers and travel agents informed, we have published information that is not yet final. As mentioned earlier, guests should be mindful of [wearing masks], testing, spacing, and other protocols. We plan to provide more details in the coming weeks as we work to resume operations.

What we are talking about.

Almost immediately, some of the information contained in the initial disclosure began to circulate on the Internet. Particular attention was paid to the section dealing with restrictions on access to public places, facilities and activities. Without going into detail, the document talks about reduced capacity spaces and the ability to set up a reservation system for a wide range of spaces and activities, including swimming pools, gymnasiums, casinos, restaurants, bars and entertainment venues.

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For those who have followed the discussion of the minutes closely, none of this is particularly new. For example, the Healthy Sails Group, an initiative of the Royal Caribbean Group and Norwegian Cruise Line Holdings, has been working on these potential problem areas. Power reductions should also be applied to all ships and terminals (e.g. restaurants, shops, casinos, lounges, fitness centres), as well as vehicles and shore excursions, according to the report, to ensure proper spacing.

While neither the Health Sail Panel nor other similar plans specifically mention a reservation system, it is based on the fact that cruise lines need something that allows them to both control capacity and ensure equal access for all guests.

When questions about the protocols surfaced on the Carnival brand ambassador’s Facebook page, he thanked people for their patience while the company worked to finalize the protocols. I know it’s not easy to ask, but I sincerely do, he wrote. We will update you on the news and then see what we can do as a company to best help you.

frequently asked questions

What if Carnival cancels my cruise?

5, 2021. Passengers of a cancelled trip may receive a full refund or a credit for future trips equal to 125% of the amount paid for the cancelled trip. Those who choose to use the credit must do so within 15 months of the original date of travel.

Can you get your deposit back from Carnival Cruise?

Early savior: The deposit is non-refundable after reservation. Cancellation prior to the due date of the final payment will result in a non-refundable and non-transferable deposit amount for future cruises being credited, less a service charge of $50 per person.

What time can you get off a Carnival cruise ship?

Guests who have booked an excursion with airport transfer in advance will meet at a specific location and be escorted by a group to the bridge. We usually clear the ship of all guests approximately three hours after the published arrival time at the home port.

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